Privacy Policy

Information We Collect

Personal Information

When you use SkedBuzz.pro, we may collect the following personal information:

• Account Information: Name, email address, and profile information when you create an account
• Social Media Data: Information from your connected social media accounts (with your explicit permission)
• Usage Data: How you interact with our platform, including features used and content scheduled
• Technical Data: IP address, browser type, device information, and cookies

Facebook API Data Collection and Tech Provider Compliance

When you connect your Facebook account to SkedBuzz.pro, we collect and process the following data through Facebook's API in compliance with Facebook's Tech Provider requirements:

How We Use Facebook/Meta APIs

SkedBuzz.pro connects your Meta accounts (Facebook, Instagram) to allow automated post scheduling with your explicit consent. When you authorize our application, we use Facebook's APIs to schedule and publish content on your behalf according to your predetermined schedule. This automated functionality helps you maintain consistent social media presence without manual posting, while ensuring you maintain full control over what content is published and when. We only access and use your Meta account data for the specific purpose of providing our scheduling services, and we never access data beyond what is necessary for this functionality.

• Profile Information: Your public profile information, including name and profile picture
• Page Access: Information about Facebook Pages you manage or have access to
• Content Data: Posts, images, and other content you choose to schedule or publish
• Analytics Data: Engagement metrics, reach, and performance data for your content
• Audience Insights: Basic demographic information about your audience (aggregated and anonymized)
• Business Management Data: Business account information and permissions for managing multiple accounts
• Ad Management Data: Advertising account information and campaign data (if authorized)
• Instagram Integration Data: Instagram account information and content management capabilities

How We Use Your Information

We use the collected information for the following purposes:

• Service Provision: To provide and maintain our social media scheduling services
• Content Management: To schedule, publish, and manage your social media content
• Analytics: To provide insights and performance metrics for your content
• Communication: To send you important updates, notifications, and support messages
• Improvement: To analyze usage patterns and improve our platform
• Security: To protect against fraud, abuse, and security threats

Facebook API Permissions and Compliance

Tech Provider Verification

SkedBuzz.pro has been verified as a Facebook Tech Provider, which means we have completed Facebook's access verification process. This verification is required for businesses that need to access business data owned by other businesses to provide services or functionality.

Required Permissions

To provide our social media scheduling services, we may request the following Facebook API permissions (only with your explicit consent):

• ads_management & ads_read: For managing and analyzing advertising campaigns
• business_management: For managing business accounts and assets
• catalog_management: For managing product catalogs
• instagram_basic & instagram_business_basic: For basic Instagram account access
• instagram_content_publish & instagram_business_content_publish: For publishing content to Instagram
• instagram_manage_insights: For accessing Instagram analytics
• leads_retrieval: For accessing lead generation data
• pages_manage_ads: For managing Facebook Page advertisements
• pages_manage_engagement: For managing Page engagement
• pages_manage_posts: For creating and managing Page posts
• pages_read_engagement: For reading Page engagement metrics
• publish_video: For publishing video content
• read_insights: For accessing analytics and insights
• whatsapp_business_management: For managing WhatsApp Business accounts

Data Access Limitations

As a verified Tech Provider, we adhere to strict data access limitations:

• We only access data that you explicitly authorize
• We do not access data from accounts where you don't have proper permissions
• We implement strict access controls and audit logging
• We regularly review and update our data access practices
• We comply with all Facebook Platform policies and requirements

Data Sharing and Disclosure

We are committed to protecting your privacy and do not sell your personal information. We may share your data in the following limited circumstances:

• Social Media Platforms: We share content and scheduling information with the platforms you've authorized (Facebook, Instagram, Twitter, etc.)
• Service Providers: We may use trusted third-party services for hosting, analytics, and customer support
• Legal Requirements: We may disclose information if required by law or to protect our rights and safety
• Business Transfers: In the event of a merger or acquisition, your information may be transferred to the new entity

Data Security and Storage

Security Measures

We implement industry-standard security measures to protect your data:

• Encryption: All data is encrypted in transit and at rest using AES-256 encryption
• Access Controls: Strict access controls and authentication measures
• Regular Audits: Regular security audits and vulnerability assessments
• Data Backup: Regular backups with secure storage

Data Retention

We retain your data for as long as necessary to provide our services:

• Account Data: Retained while your account is active and for 30 days after deletion
• Social Media Data: Cached for up to 24 hours for scheduling purposes
• Analytics Data: Retained for up to 2 years for service improvement
• Log Data: Retained for up to 90 days for security and debugging

GDPR and CCPA Compliance

Your Rights (GDPR)

If you are a resident of the European Union, you have the following rights:

• Right to Access: Request a copy of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your personal data
• Right to Portability: Request transfer of your data to another service
• Right to Object: Object to processing of your data
• Right to Restriction: Request limitation of data processing

Your Rights (CCPA)

If you are a California resident, you have the following rights:

• Right to Know: Request information about data collection and sharing
• Right to Delete: Request deletion of your personal information
• Right to Opt-Out: Opt-out of the sale of personal information
• Right to Non-Discrimination: Not be discriminated against for exercising your rights

Cookies and Tracking

We use cookies and similar technologies to enhance your experience:

• Essential Cookies: Required for basic functionality and security
• Analytics Cookies: Help us understand how you use our platform
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Used for targeted advertising (with your consent)

You can control cookie settings through your browser preferences or our cookie consent banner.

International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place:

• Standard Contractual Clauses: For transfers to countries without adequate data protection
• Adequacy Decisions: For transfers to countries with recognized data protection standards
• Certification Schemes: Compliance with international data protection frameworks

Children's Privacy

SkedBuzz.pro is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: privacy@skedbuzz.pro
• Data Protection Officer: dpo@skedbuzz.pro
• Address: [Your Business Address]